Reinventing CRM - Top 10 Revolutionary Technologies
Thread Title:
10 Technologies That Are Reinventing the CRM Industry
10 Technologies That Are Reinventing the CRM Industry
Thread Description:
Nice article over at destinationCRM.com with good write ups on each of the following tech.
- VoIP
- Web Services and Services Oriented Architecture
- Speech Applications
- Outsourced Application Delivery
- Social Networking
- Wireless Connectivity and Applications
- Presence Technologies (RFID, POS)
- Open Source CRM
- Embedded Analytics and Business Intelligence
- Queue Management
Nice shortened list lifted from Dana's Blog
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