Online Reputation Monitoring Beginners Guide
Good advice, but Andy sidesteps the real hazard --the drive for "angry mob justice" when it comes to a troll attack, particularly if the troll is on the a-list. I don't really see how there can be an effective defense waged from down in the comments.
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fight on your turf
i think andy's very last tip is the winner:
i think it could be extended to trying to move the conversation over to your turf, where you can look good for addressing it honestly and thoroughly.
good call kidmercury
right on.