Godaddy Holding Customer Sites to Ransom Part2

17 comments

So we have this domain registered with godaddy.com.
We thought why not use one of their hosting plans and got one for 12 months. The site is basicly a discussion forum, everything legal.
After a period of 6 months, the site got suspended without any notice or email. So we contacted the godaddy support team, they informed us the site is spamming. We responded if godaddy would please explain their definition of spam as the site is only one big forum. The next response was that we are using an illegal proxy (what is this?) and they demanded 199$ to get our domain and hosting back. OK, you can hold your hosting, but my domain is registered, you can not hold it!
But they did, we cannot even backup the forum, or redirect the domain name without paying them!
I guess we will fill a lawsuit against this crappy company!

Comments

Why

Are you hosting on GoDaddy?

That just has "bad idea" written all over it from the start.

It'll be cheaper to pay the $199 and transfer your domains ASAP, unless you're just hellbent to spend a boatload on a lawyer as the legal beagle will chage more for the first time and not even give you a reach around, which is only common courtesy after screwing you that hard.

IncrediBILL, you really do

IncrediBILL, you really do not get it, you posted the same about hosting in "Godaddy Holding Customer Sites to Ransom Part 1" that I started.

They hold your domain whether you host with them or not( we did not). The reason they do this is because YOU REGISTERED your domain with them. It is a nice godaddy rev making scheme, charging you $199 for something that cost you $6. IMO it is the hosts job and isp to penalise, not the domain registrar.

To the original poster, do not get a stomache ulcer. You can bargain down to $50 and move on. We had 24 domains in question and it cost us about 1000 bucks. Read the small print, you agree to the terms and conditions. It just takes on overzealous asshole to report you to spamcop and then godaddy pull the plug and smell some $$$. Sad sickos!

Move domains to moniker and you will have no probs.

They'll sell you out

on the privacy registration as well. Someone called GD and said a domain that had a private registration violated their trademark (it didnt). GD notified us that they were removing our private registration and making everything public. Hosting was somewhere else. Moved everything to Moniker with assurances from Victor Pitt that nothing short of a court order would give them cause to do anything similar.

@MaxD

I don't get it?

In this instance, it was VERY clear, the site is HOSTED on GoDaddy.
"We thought why not use one of their hosting plans and got one for 12 months. "

It just gets murky when people use GoDaddy as some host there, some don't, so if I stated something like that to you it was because of lack of clarification on that particular issue.

Let me tell you a story....

This is of course FICTION because, well, it has to be. But let's call it DIDACTIC FICTION, ok?

Person calls aforementioned registrar, asking about private registration issues. Minutia, actually, the kind of question only a privacy nut might ask, and phrased in such an obscure way that it is less obvious a query than it is a ruse to obtain the truthful answer to such a query, had that query been asked directly in the first place. Of course the troops in the call center provided the answer and helpful advice.

Now since this is a public forum and it would do no good to "the cause" to post this info in a public forum, I refrain. That said, there was some good advice offered, even if unintended.

Ask yourself this question: Do you hide your truthful whois data behind a private registration?

I don't, because I think it

I don't, because I think it looks suspect for a legitimate company to hide *all* registration data. I wouldn't mind, however, if the registrar would mask the email address, though, as email spam becomes an issue once the email address is revealed.

I know that at least one registrar (or service) provides just such a service, but I'm hard put to recall the registrar/service right now.

Well, the "anonymous

Well, the "anonymous scaredycat" claims they did no wrong. So lets have the URL.

Instead of a set of vague accusations over unsubstantiated claims.

don't bite.

Don't bite that one, anybody. No good will become of it.

There was plenty offered in that post. The claim of an "illegal proxy" and the action of clamp down on the domain except for a fee. That is the issue, not what gray line the site may have crossed (remember, to innovate we must ride the gray lines).

The fee part is especially convicting. Spam is bad, unless you pay us $199. WTF?

No need to reveal the site, although it would not hurt to post the actual communications to substantiate the claims.

No need to reveal the

No need to reveal the site

This story sounds like it could be nothing more than an automated blogspammer whining that their host took action.

In which case, well done GoDaddy.

It's pretty sad, really, if Threadwatch is going to use its influence to broadcast anonymous accusations of malpractice by ISPs, without allowing any context as to why those ISPs may have taken such action.

If this was such a clean and legal website, show us the URL.

I dont hide truthful info

Ask yourself this question: Do you hide your truthful whois data behind a private registration?

Not exactly. I now hide obscure info behind private registrations. I'm sure google can figure it out, but search engines are not my concern.

Why assume

that its the fault of the webmaster? Do you not know how easy it is to get GD to roll on someone? Its as simple as forwarding to GD a few emails from a site where you asked to receive them. If they cant prove that they run a closed loop double opt-in system, then they lose.

Not everyone here spams or depends on AdSense for a living. Some of us actually sell products and services that people seek out.

IncrediBILL, yeah sorry I

IncrediBILL, yeah sorry I should learn to read. He was hosting :) Well, even if he wasn't it would not have made any difference as Godaddy would have charged the $199 as the registrar.

As someone else said,

As someone else said, Moniker are real good people. I heard about those GoDaddy problems a long time all over the web, its amazing that more people haven't heard of all the problems with them.

From the looks of Moniker's

From the looks of Moniker's website, if I were a new client, I would say pass.

As someone else said,

As someone else said, Moniker are real good people.

Certainly I've not seen Moniker take (or mention taking) action against one of their hosted clients who was mass spamming Platinax - around 750 spam comments over 4 days, even after I blocked the first 125 proxies they were using.

Took three days to get Moniker to address the spamming, but the sites were still running happy last time I looked, so it felt more like whitelisting than anything else.

I was planning to buy a lot of domains from Moniker, but I've stopped while I rethink the situation. I'm not comfortable buying from a company that supports what are effectively DoS attacks by some clients against other clients.

any suggestions then

as I have 60+ domains I've recently acquired that need to be transferred somewhere.

good luck, kirby.

It's a tough market for some reason. With all the web 2.0 investments chasing pennies per click revenue models, I don't know why we don't see a "StopMomma" registrar out of somewhere else at $2/domain plus transfer fees etc. Seems like gold compared to AdSense revenues, but what do I know.

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