Social media's role in customer service - big brands clue in

Big companies NEED to use social media as a customer service tool.  Social media works best for carrying on a conversation, not for sales, so this isn't surprising.

Social media's role in customer service - big brands clue in

Big companies NEED to use social media as a customer service tool.  Social media works best for carrying on a conversation, not for sales, so this isn't surprising.

Google changes its advice *Build quality sites not links*

Barry Schwartz reported on this in Search Engine Land http://searchengineland.com/

G article answers a number of questions on backlinks and reconsideration requests

Google again stresses that the only thing you need to use is the GWMT links data and to look for "patterns" in backlinks .

G article answers a number of questions on backlinks and reconsideration requests

Google again stresses that the only thing you need to use is the GWMT links data and to look for "patterns" in backlinks .

Internal Links will NOT (typically) hurt you

First found on @SEroundtable blog post, discussing

Ted Ulle (Tedster) - A community legend, passes.

We've lost one of the most respected members of our community. Ted Ulle (Tedster), passed away late last week.

Ted Ulle (Tedster) - A community legend, passes.

We've lost one of the most respected members of our community. Ted Ulle (Tedster), passed away late last week.

Ted Ulle (Tedster) - A community legend, passes.

We've lost one of the most respected members of our community. Ted Ulle (Tedster), passed away late last week.